
Debt Advice, Help and Information
If you are finding it hard to manage your debt, either through financial difficulty or because you are having trouble understanding our letters, you can contact our dedicated Welfare Team. Members of this team provide a sensitive service for anyone needing special assistance with their account.
You can contact them via:
email: welfare@psandp.co.uk
phone: 0844 815 3667
fax: 0844 815 3668
post: PS&P Limited, PO Box 2196, Bolton, Lancashire, BL6 9FB
You can also contact a number of independent advice agencies who can provide unbiased advice at no cost. Contact details for some organisations who provide services nationwide are shown below.

offer comprehensive guidance on a wide range of practical, long term debt solutions as well as practical budgeting assistance
- Tel: 0800 280 2816
- www.payplan.com

a national charity working across the UK to lift people of all denominations out of debt and poverty.
- Tel: 01274 760 720
- www.capuk.org

provides practical, reliable and confidential information on a wide range of issues, including benefits, housing, employment and legal issues
- Tel: 08444 111 444
- www.citizensadvice.org.uk

helps to assist those people who are experiencing financial difficulties
- Tel: 0800 138 111
- www.stepchange.org

provides solutions and a structured approach to managing severe personal debt problems.
- Tel: 0808 808 4000
- www.moneyadvicetrust.org

are available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress or despair.
- Tel: 08457 90 90 90
- www.samaritans.org

is the UK's largest support network of free, independent advice centres.
- Tel: 0300 777 0107
- www.adviceuk.org.uk