The collection of Housing Benefit Overpayments can often be a complex and difficult area of collection for many Local Authorities. PS&P has developed innovative and tailor-made recovery solutions for the collection of recoverable overpayments.

Our recovery solutions have been designed to maximise the speed and volume of the collections made on behalf of our Local Authorities and have been structured to ensure continuity and efficiency whilst allowing reasonable time for debtors to respond either by making payment or raising enquiries that may impact upon their outstanding Housing Benefit Overpayment debt.

PS&P is an organisation that is committed to ensuring that our Local Authority clients receive the very best service possible. We are members of the Credit Services Association and ISO 9001:2008 Quality Assured and when administering our collection strategies on behalf of our Client’s, we operate effective procedures, processes and policies that all support the underlining principles of best practice, continuous improvement and customer care.

PS&P’s in depth knowledge of the processes involved in the collection of unpaid Housing Benefit Overpayments and our expertise and experience in the field of debt recovery and tracing will provide you with the quality of service and professionalism that is being sought. To discuss your recovery requirements, please contact our Business Development Team on 0208 263 6002.